TAXI + TANDEM EXPERIENCE PACKS

The hiring of the taxi service takes place directly between the customer and the service provider (Skydive Empuriabrava has nothing to do with this contract).

In the event that the tandem jump cannot be done, Skydive Empuriabrava will only make the refund of the tandem jump, if applicable (according to the refund policy of the tandem jumps). The cost of the taxi service cannot be claimed by the customer if the service (transport from Barcelona) has been provided, regardless of whether the tandem jump has been done or not.


HELITOUR+ TANDEM EXPERIENCE PACKS

With the hiring of this pack, two services / activities are acquired, which are provided by two different companies: Skydive Empuriabrava and Cat Helicopters. Each service / activity has its respective requirements and refund policies.

In the event that the 2 activities cannot be provided, the customer will receive the refund of both activities (if applicable, according to the each respective refund policy).

In the event that only one of the services cannot be provided, the customer will receive the refund of the service that could not be done (if applicable, according to the refund policy of the activity / service).


SPECIFIC CONDITIONS FOR THE HELICOPTER TOUR

In the event that the weight of a passenger of the helicopter over 110 kg and / or the temperature (and / or humidity) of the air are high, the maximum capacity of passengers traveling by helicopter will be reduced.



REQUIREMENTS FOR TANDEM JUMPS:

- For a tandem jump you need to bring your passport.

- Authorisation is required from both parents for those passengers under the age of 18, and we need parents and passanger identification. The passenger’s minimum weight is 35 kg.

- When making the booking you should inform us if you weigh 90 kg or more fully clothed. If so, you should jump in the middle of the day. Passengers who fail to provide this information and cannot jump because the conditions are not suitable for their weight will lose their deposit.

- All tandem passengers who are 65 years old and over, are required to bring a signed and stamped medical authorisation specific for the tandem jump. This is also required for all those passengers who are 60 year old and weight over 90 kg.

- The day of your reservation before coming to Empuriabrava you will have to contact us to the (0034) 972 45 01 11 to check the weather conditions. The office opens at 9h00.

- To do a tandem jump it is necessary ALWAYS to wear comfortable long trousers as well as sport shoes. The choice of clothing should be according to the season. In summer can be wear a short sleaves t-shirt. In cold weather it is recommended to wear a polar jersey as a extra jersey and gloves that fit well on the hands and cannot come off in freefall. The rest of the periods, just bring an extra sweat shirt.

- It is important that you drink no alcohol or take any form of drugs before the jump.

- To do a tandem jump it is necesary to be reasonably physically fit. If you have any doubt about a physical problem or illness that may affect your ability to jump you should consult your doctor. Some medical conditions will require a medical certificate to permit you to jump while others will not allow you to jump. People with psychical disabilities or who have no mobility in the legs will not be able to jump.



REFUNDS POLICY:

The deposit will ONLY be REFUNDED if:

- The reservation is cancelled before your deadline has expired:
Deadlines:
From 1 to 6 people: 1 week before the date of your booking
6 or more people: 2 weeks before the date of your booking

- Due to bad weather conditions or technical reasons.

In any other circumstances your reservation does not allow a date change and your deposit will not be refunded.

This deposit will not be refunded if you arrive later than the your booking time.

If the payment has already been done, voucher, a deposit will not be required but the same terms and conditions of deposit will apply, in this case the voucher will loose a value of 50€ on the amount already paid.



Groups reservation:



If more then one tandem is booked under the same reservation’s name, we cannot assure that all the passengers will be in the same plane due to slots availability and flights organisation, we can only assure that not one member of the group will jump by him/herself.



Due to bad weather or technical reasons, Skydive Empuriabrava might delay or cancel the activity without a previous notification.





SELLING CONDITIONS OF PRODUCTS/SERVICES FOR NON SKYDIVERS

The prepaid vouchers for Tandems or aircraft joyrides expire 1 year after they have been purchased. Once they have expired they can not be used.

The prepaid vouchers for Wind Tunnel expire 1 year after they have been purchased. Once they have expired they can not be used.

All the prepaid vouchers can be refunded up to 6 months after they have been purchased.

The purchase of an EXTENSION of the expiration date of a Voucher does not give right to the refund of the extended Voucher.

Legal Information

JIP AVIACIÓ SLU
Sector Aeroclub, s/n
17487 Empuriabrava (Spain)
Tel. +34 972 450 111
Fax +34 972 450 749
e-mail: info@skydiveempuriabrava.com
NIF B-17449836
Inscrita en Reg. Mercantil de Girona, Tom 821, foli 153, fulla núm. Gi 15706



Privacy Policy

With the aim to be a pioneer in the use of new technologies and breakthrough technology that our society is experiencing, particularly in the context of information services and electronic commerce that involves the treatment of large amount of personal data, JIP AVIACIO SLU has decided to implement the measures and levels of security protection of personal data required by Law 15/1999, of December 13, Protection of Personal Data and its regulations, development to give our customers the confidence that your data will be treated with all due diligence and professionalism. This data will only be used for purposes agreed upon between both parties.

JIP AVIACIO SLU uses online marketing campaigns through external platforms which may use cookies in order to show certain advertisements according to the web pages that the customer has visit.

Personal data captured through the websites www.skydiveempuriabrava.com, www.jipaviacio.com, www.airempuriabrava.com, www.skyrats.com, www.laterradelcel.com, www.laterradelcel.cat, www.latierradelcielo.com, www.latierradelcielo.es, www.thelandofthesky.eu, www.thelandofthesky.net, www.skydive.cat, www.paracaidismo.mobi or collected through our email addresses belonging to the domains mentioned above are automatically processed and incorporated into our files held by JIP AVIACIO SLU, which is also responsible for these files. Sending e-mails or other communications to JIP AVIACIO SLU implies Client consent to the inclusion of their personal data in our computer files.

The customer may exercise rights of access, rectification, cancellation and opposition under the provisions of Law 15/1999, of December 13, Protection of Personal Data and other applicable regulations in effect by sending a request in writing to the following address:

JIP AVIACIÓ SLU
Sector Aeroclub, s/n
17487 Empuriabrava (Spain)
Tel. +34 972 450 111
Fax +34 972 450 749
e-mail: info@skydiveempuriabrava.com
NIF B-17449836
Inscrita en Reg. Mercantil de Girona, Tom 821, foli 153, fulla núm. Gi 15706


The request must be accompanied by the name of the person and a photocopy of a valid identification document.

Our files are registered in the General Register of the `Spanish Agency for Data Protection (www.agpd.es) `, which can be accessed by the Client to check up on their status.